Be where your customers need you are

Make it possible for your customers to easily get in touch with you,
on the platforms they use every day. From WhatsApp to Messenger,
with Chatlayer.ai you can place your bot anywhere.

Chatlayer channel integration

Choose the channels that fit your audience

whatsapp-logo

WhatsApp

Answer incoming messages with any Chatlayer bot.

  • Send chatbot messages at scale using templates.
  • Official provider of WhatsApp Business API.
  • Connect multiple phone numbers in multiple regions to the same bot.
  • We support advanced features such as templates within our flows.

Channels: Web – WhatsApp – Apple Business Chat – Slack

Sinch conversation API

Sinch conversation API

Integrate directly with Sinch’s existing solution portfolio.

  • Seamless omnichannel UX for SMS, RCS, Viber, Facebook Messenger, and WhatsApp.
  • Create complex business rules and logic to support channel hopping.
  • Developer friendly with one-dashboard set-up.

Channels: Web – WhatsApp – Apple Business Chat – Slack

Facebook-messenger

Facebook Messenger

Native integration with Facebook.

  • Seamless UX on all platforms.
  • Use Facebook Messenger’s advanced features such as “quick replies”, “webviews” and “get started”.
  • Leverage Messenger API to personalise your chatbot UX with Facebook data. (USA only)

Channels: Web – WhatsApp – Apple Business Chat – Slack

Facebook Workplace

Manage your Facebook Workplace environment with chatbot technology.

  • Leverage advanced data layer which includes work e-mail addresses.
  • Create cross-channel Bot UX on Workplace using E-mail.

Channels: Web – WhatsApp – Apple Business Chat – Slack

Google Assistant

One-click integration with your Google Assistant Project.

  • Native voice support.
  • Leverage Chatlayer multi-language support combined with Google’s voice capabilities.
  • Support for Google Nest Hub and for Google Home.

Channels: Web – WhatsApp – Apple Business Chat – Slack

Webhook API

Create your own Webhook for maximum flexibility.

  • Use POST to retrieve JSON objects.
  • Full flexibility.
  • Secured communication using custom Tokens and Catchphrases.

Channels: Web – WhatsApp – Apple Business Chat – Slack

Webwidget

Build-in wizard to create your own chat widget.

  • Change CSS and customize look and feel.
  • Change logo and images to align with your corporate brand.
  • Easy to integrate with code snippet (Tag Manager) or through iFrame.
  • App support with SDK.

Channels: Web – WhatsApp – Apple Business Chat – Slack

Phone & Voice

Connect a telephone number to your bot.

  • Can be set up using a dedicated SIP Trunk.
  • Use SSML to customize the UX.
  • Support for call forwarding and call closing.
  • Silence Detection.
  • Custom voices to create your own on-brand voice UX.

Channels: Web – WhatsApp – Apple Business Chat – Slack

Choose the channels that fit your audience

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Facebook-messenger
viber logo
web icon
google home
webhook
facebook-workplace-icon
Sinch conversation API
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