How VanMoof uses an AI chatbot to scale their customer service – without increasing costs
Growing fast is something that most businesses aim for. However, this also comes with some challenges. That’s…
Posted inChatbots Customer experience
4 Strategies for Building Bots that Don’t Suck
We've all had them: bad chatbot experiences. But, what can you do as a company to avoid…
What is GPT-3, and what does it mean for Conversational AI?
There is a lot of buzz around a new technology with three letters and one number: GPT-3!…
Conversational AI Fest: These Are the Top 6 Conversational AI Trends for 2023
What are the biggest trends in conversational AI right now, and how can businesses benefit? These were…
Chatbots in the Benelux Region: Statistics, Usage, and Trends
How widespread is the use of chatbots in Belgium, the Netherlands, and Luxembourg? What are the most…
Posted inChatbots
Chatbots and Security: Issues, Solutions, and Best Practices
Are chatbots a security risk? Not any more than your smartphone, but as with any technology, it’s…
Posted inChatbots Customer experience Language Magazine
What is Conversation Design?
Conversation design focuses on teaching virtual assistants to interact with humans in a more natural way. Why…
How Orion Mall Used an AI Chatbot to Attract More Visitors
Times are tough for shopping malls! As e-commerce is growing and entertainment options are abundant, it’s difficult…
AI Chatbots in E-Commerce: Advantages, Best Cases, Tips
What can AI chatbots in e-commerce do for your business? From driving sales to making customers happier……
Posted inBusiness Chatbots Customer experience
Returns in E-Commerce are a Huge Problem: Here’s How Chatbots Can Help You Solve it!
If you are running an e-commerce business, you are most likely struggling with a high number of…