What is Conversation Design?
Conversation design focuses on teaching virtual assistants to interact with humans in a more natural way. Why is this important? How does this work?
Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms!
Authentic Conversations Start Here
AI-powered virtual assistants that don’t feel like chatbots.
You're in good company
Achieve serious results
Boost CSAT, automate up to 90% of interactions, save 1000s of hours, and drive millions in sales.
Create real conversations
Top-tier conversation design to create meaningful interactions across dozens of channels, in 125 languages.
Future-ready, like you
Chatlayer’s platform grows with you, from new channels to the latest cybersecurity.
One platform, endless possibilities
Build your bot in one language and make it understand 100+ languages with just one button click.
We are a no-coding platform. Business users can create and manage bots without any coding skills needed.
Talk to customers on Facebook messenger, WhatsApp, Google Assistant, Amazon Alexa & more.
Our clever AI gives you detailed insights into your conversations and provides tips on how to improve them.
How Bizbike significantly optimized their customer service in costs and NPS
Check out how Bizbike, fully automated its customer service and reached to have 30% of all interventions managed end-to-end by implementing a Chatlayer bot.
Whitepaper
How micro mobility manufacturers and sellers can optimize customer support, improve pre and post-purchase experience, and more.
Launch a bot in a matter of minutes with our ready-to-use templates
Discover our free and ready-to-use bot templates that will kickstart your next conversational project – no need to build a bot from scratch!
The Chatlayer SaaS application is deployed globally leveraging Google's Cloud Infrastructure.
All EU client data is kept in Europe (St Ghislain, Belgium). We have a dedicated server allotment in Ashburn, Virginia for our USA clients as well. Our Cloud Infrastructure providers meet the highest security standards. Sinch and Chatlayer are ISO 27001 certified.
At Sinch/Chatlayer we have a dedicated team in place that monitors our infrastructure 24/7.
The health of our cloud clusters can be checked in real time at:
Ready to get started?
Build your own voice or chatbot with our 30-day free trial account.
It’s easy, no IT skills needed. But don’t just take our word for it, try it out yourself for free.
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Best Starting Kit
The Conversational AI Playbook
Insights in successful Conversational AI omni-channel bots from diverse industries – all-in-one!