Authentic Conversations Start Here

AI-powered virtual assistants that don’t feel like chatbots.

You're in good company

Achieve serious results

Boost CSAT, automate up to 90% of interactions, save 1000s of hours, and drive millions in sales.

Create real conversations

Top-tier conversation design to create meaningful interactions across dozens of channels, in 125 languages.

Future-ready, like you

Chatlayer’s platform grows with you, from new channels to the latest cybersecurity.

Sinch has been recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms!

One platform, endless possibilities

Multilingual support

Build your bot in one language and make it understand 100+ languages with just one button click.

Configuration only

We are a no-coding platform. Business users can create and manage bots without any coding skills needed.

Omnichannel

Talk to customers on Facebook messenger, WhatsApp, Google Assistant, Amazon Alexa & more.

Analytics & Advice

Our clever AI gives you detailed insights into your conversations and provides tips on how to improve them.

This bank increased their conversions by 87,5%

Powered by our AI technology, the myBo bot helps customers of Belfius Insurance claims, freeing up time for human agents to handle the more complex cases.

Best Starting Kit

The Conversational AI Playbook

Insights in successful Conversational AI omni-channel bots from diverse industries – all-in-one!

Launch a bot in a matter of minutes with our ready-to-use templates

Discover our free and ready-to-use bot templates that will kickstart your next conversational project – no need to build a bot from scratch!

The Chatlayer SaaS application is deployed globally leveraging Google's Cloud Infrastructure.

All EU client data is kept in Europe (St Ghislain, Belgium). We have a dedicated server allotment in Ashburn, Virginia for our USA clients as well. Our Cloud Infrastructure providers meet the highest security standards. Sinch and Chatlayer are ISO 27001 certified.

At Sinch/Chatlayer we have a dedicated team in place that monitors our infrastructure 24/7.

The health of our cloud clusters can be checked in real time at:

Ready to get started?

Build your own voice or chatbot with our 30-day free trial account.
It’s easy, no IT skills needed. But don’t just take our word for it, try it out yourself for free.