How Argenta reaches a 95% CSAT score with an AI chatbot
Increasing customer service quality in banking is hard? Not, if you’re using the right tools! Read, how Belgium’s fifth-largest banking institution, Argenta, used a
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Check out how Bizbike, fully automated its customer service and reached to have 30% of all interventions managed end-to-end by implementing a Chatlayer bot.
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How VanMoof uses an AI chatbot to scale their customer service – without increasing costs
Growing fast is something that most businesses aim for. However, this also comes with some challenges. That’s also what the e-bike brand VanMoof experienced.
4 Strategies for Building Bots that Don’t Suck
We’ve all had them: bad chatbot experiences. But, what can you do as a company to avoid them? At Sinch’s Conversational AI Fest, Ivan