
Chatbot vs. Conversational AI: What’s the Difference?
What’s the difference between a chatbot and conversational AI? This question causes a lot of confusion because both terms are often used interchangeably—and they
AI-powered virtual assistants that don’t feel like chatbots.
Boost CSAT, automate up to 90% of interactions, save 1000s of hours, and drive millions in sales.
Top-tier conversation design to create meaningful interactions across dozens of channels, in 125 languages.
Chatlayer’s platform grows with you, from new channels to the latest cybersecurity.
Build your bot in one language and make it understand 100+ languages with just one button click.
We are a no-coding platform. Business users can create and manage bots without any coding skills needed.
Talk to customers on Facebook messenger, WhatsApp, Google Assistant, Amazon Alexa & more.
Our clever AI gives you detailed insights into your conversations and provides tips on how to improve them.
Powered by our AI technology, the myBo bot helps customers of Belfius Insurance claims, freeing up time for human agents to handle the more complex cases.
Insights in successful Conversational AI omni-channel bots from diverse industries – all-in-one!
Discover our free and ready-to-use bot templates that will kickstart your next conversational project – no need to build a bot from scratch!
All EU client data is kept in Europe (St Ghislain, Belgium). We have a dedicated server allotment in Ashburn, Virginia for our USA clients as well. Our Cloud Infrastructure providers meet the highest security standards. Sinch and Chatlayer are ISO 27001 certified.
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What’s the difference between a chatbot and conversational AI? This question causes a lot of confusion because both terms are often used interchangeably—and they
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