Posted inChatbots Customer experience
4 Strategies for Building Bots that Don’t Suck
We've all had them: bad chatbot experiences. But, what can you do as a company to avoid…
Chatbots in the Benelux Region: Statistics, Usage, and Trends
How widespread is the use of chatbots in Belgium, the Netherlands, and Luxembourg? What are the most…
Posted inChatbots
Chatbots and Security: Issues, Solutions, and Best Practices
Are chatbots a security risk? Not any more than your smartphone, but as with any technology, it’s…
Posted inChatbots Customer experience Language Magazine
What is Conversation Design?
Conversation design focuses on teaching virtual assistants to interact with humans in a more natural way. Why…
AI Chatbots in E-Commerce: Advantages, Best Cases, Tips
What can AI chatbots in e-commerce do for your business? From driving sales to making customers happier……
Chatbot Trends: How European E-Bike Providers Use Chatbots to Grow Their Business
While the e-bike market is booming in Europe; providers are struggling to keep up with the increased…
Posted inBusiness Chatbots Customer experience
Will chatbots replace humans? No, but they’ll need to know how to work together!
AI-powered virtual assistants can answer up to 80 percent of FAQs successfully, cut customer service costs by…
Posted inBusiness Chatbots Customer experience
How Benelux companies benefit from multilingual chatbots
In diverse linguistic settings, such as the Benelux region, companies can greatly benefit from multilingual chatbots. Here's…
Posted inAI Chatbots Customer experience
AI Chatbots in Customer Service: Everything You Need to Know
AI chatbots in customer service can significantly help grow your business. Data shows that companies that use…
Posted inChatbots Customer experience
How French Supermarket Chain Intermarché Turned Grocery Shopping from Chore to Fun with a Chatbot
Yes, grocery shopping can really be a lot of fun! The French supermarket chain, Intermarché, managed to…