What is GPT-3, and what does it mean for Conversational AI?
There is a lot of buzz around a new technology with three letters and one number: GPT-3!…
Conversational AI Fest: These Are the Top 6 Conversational AI Trends for 2023
What are the biggest trends in conversational AI right now, and how can businesses benefit? These were…
Chatbots in the Benelux Region: Statistics, Usage, and Trends
How widespread is the use of chatbots in Belgium, the Netherlands, and Luxembourg? What are the most…
Speaking human: Why linguistics is so important for a conversational AI bot
Banks use them, so do restaurants—and even governments: chatbots are becoming more popular. And while we know…
Posted inAI Customer experience NLP
Customer Service Chatbots: What you need to know
Driven by the shift to digital in the past couple of years, companies are dealing with a…