Posted inBusiness Chatbots Company Customer experience
Your current customer communication is hurting your business, here’s why!
Customer communication is more important than ever. Unfortunately, a lot of companies are not able to engage…
How to Improve Your Customer Service with Chatbots
Happier customers, less stress for your team, and a higher revenue for your business: customer service chatbots…
Voice bot vs. chatbot: What’s the difference, and why does it matter?
What’s a voice bot, and how is it different from a chatbot? In the following, we explore…
Design the perfect chatbot for your company… in just 7 steps!
Helpful, engaging, successful and even funny? No, that’s not too much to ask of a chatbot! And…
Online Food Delivery in Brazil: How Chatbots and Messengers Drive the Booming Business
The online food delivery industry in Brazil is booming! From small restaurants to large delivery platforms: food…
How Chatlayers’ Conversational AI makes Sinch stand out in the CPaaS market
You feel for your customers when they contact a company and talk to a different person each…
Chatlayer Achieves ISO 27001
The Most Widely-recognized Information Security Certification Has Been Awarded to Chatlayer for its Chat- and Voice-bot platform…
Posted inBusiness Customer experience
How to boost your Customer Experience – Part 2
The travel restrictions and national lockdowns put in place to contain COVID-19 have disrupted the business models…
Posted inAI Business Customer experience
How to boost your Customer Experience
Consumers of every age are more active online than ever. To maintain the loyalty of their customers,…
Why 95% of companies need chatbots
How can human support agents help their customers 24/7 while avoiding long queues and quickly answering millions…