< Back to Success Stories Case Study How a leading telco increases the ROI of communication in customer service, sales and HR with Conversational AI Exclusive insights:Challenge: manage HR requests and answer FAQ’s in customer service and on the websiteSolution: three conversational AI chatbots for customer service, sales and HR focussed on FAQsResults: 76% of inquiries handled by the bots, 120% increase in sales, less work for the HR department Download the Case Study