Case Study
How Intermarché seriously boosts its customer engagement with a recipe chatbot & Rich SMS campaign
Exclusive insights:
- Challenge: Increase customer engagement with a more immersive and interactive brand experience.
- Solution: Creative inspiring AI chatbot together with engaging mobile messaging campaigns using Sinch Rich SMS.
- Result: 59% Bot engagement rate
“The team supported us all the way, from campaign brief to concept creation and implementation. Within a few weeks, we were ready to roll.”