< Back to Success Stories Case Study How Intermarché seriously boosts its customer engagement with a recipe chatbot & Rich SMS campaign Exclusive insights: Challenge: Increase customer engagement with a more immersive and interactive brand experience. Solution: Creative inspiring AI chatbot together with engaging mobile messaging campaigns using Sinch Rich SMS. Result: 59% Bot engagement rate “The team supported us all the way, from campaign brief to concept creation and implementation. Within a few weeks, we were ready to roll.” Download the Case Study