Case Study
How European Commission helps thousands of young travelers with 80% automated online support
Exclusive Insights:
- Challenge: Thousands of young travelers need support by exploring Europe
- Solution: Chatbot offers affordable, real-time support via web channels and answers most common and recurrent questions
- Results: 80% of incoming requests are handled by the bot, 24/7 support
“We were able to provide reliable responses for thousands of people”
