Case Study

How European Commission helps thousands of young travelers with 80% automated online support

Exclusive Insights:
  • Challenge: Thousands of young travelers need support by exploring Europe
  • Solution: Chatbot offers affordable, real-time support via web channels and answers most common and recurrent questions
  • Results: 80% of incoming requests are handled by the bot, 24/7 support

“We were able to provide reliable responses for thousands of people”

European Commission
Case Study: European Commission
European_Commission

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