Case Study
How Belfius nearly doubled submitted insurance claims with conversational AI
Exclusive insights:
- Challenge: complicated process of insurance claims and often incomplete information
- Solution: implement a personalized AI platform guiding the customer through the process
- Results: 87% increase in completed insurance claims
“Thanks to myBo, Belfius Insurance noted an 87.5% increase in conversions, when comparing the filed claims using myBo to the traditional insurance claim forms.”