Pick the integration you want
Our platform easily integrates with any large CRM, ticketing, and callcenter solutions. Thanks to our open API, you can integrate your bot with modern software stacks in just a few clicks.
Choose the integration that fits your company
Salesforce
Connect Natively With Salesforce Service Cloud
- Certified Salesforce Service Cloud integration (appexchange)
- Full 2-way integration between Chatlayer and Service Cloud
- Full access to conversation history directly in Salesforce
Genesys
Connect Natively With Genesys Cloud Connect
- Certified Genesys Connector (appfoundry)
- Full Voice integration with native call handling and queuing functionalities
- Full monitoring and auditing capabilities
Zendesk
Connect with Zendesk Enterprise in one click
- Certified Connector
- Send finished chatbot conversations as chat history directly to Zendesk
- Use Zendesk as an knowledge base to build smarter chatbots
Sparkcentral By Hootsuite
Deep Native integration with Sparkcentral by Hootsuite
- Manage all inbound channels in one unified view
- Seamless handover between Chatlayer and Hootsuite / Sparkcentral
- Full monitoring of all channels including bot channels directly in Hootsuite / Sparkcentral
Vocalcom
API integration supported by Vocalcom
- Seamless Voice handover between Chatlayer and Vocalcom
- Queuing supported by Vacalcom API
- Full reporting view
Helpscout
Connect with Helpscout in one click
- Forward finished chatbot conversations directly to Helpscout
- Assign chatbot conversations as a task to Helpscout user
- Leverage existing Helpscout tickets to build contextualized chatbot flows
Proximus #Interact
Native integration with Proxiumus Interact
- Leverage Interact’s Ticketing system to keep track of all chatbot queries
- Manage multiple channels in one single interface
- Seamless handover for live-chat capabilities
Ringcentral Engage Digital
Full integration with RingCentral Engage Digital
- Full integration with RingCentral Engage Digital
- Connect voicebot with RingCentral Queues dynamically
- Offload RingCentral Calls to the chatbot in real time
Airtable
Quick start guides to integrate with AirTable (low-code)
- Save session variables without a heavy DBS set-up
- Save previous conversations for continuous chat
- Monitor API with native error logs directly in Chatlayer
Eazy
Connect with the Eazy Dashboard in one click
- Manage multiple channels in one single inbox
- Full 2-way, real-time integration between Chatlayer and Eazy
- Assign chatbot conversations directly to an agent or team in Eazy