Creating a simple chatbot for a small organization is easy. Conversations are usually limited in scope and the amount of intents a user can have is typically quite small.
For large corporations or more advanced chatbots this is quite different. Some of their chatbots cover all different kinds of questions customers have. For this you will require countless intents. But how can you keep oversight of all these intents?
This week Chatlayer launched a major upgrade to its platform. The Chatlayer 3.0 release brings many new features. We now have built-in voice bot functionality, versioning, synonym entities, a code editor, an iFrame module and language independent NLP. But 3.0 is also introducing two new components to help you optimize your NLP: the NLP Dashboard and the NLP Improve.