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4 Strategies for Building Bots that Don’t Suck
Posted inChatbots Customer experience

4 Strategies for Building Bots that Don’t Suck

We've all had them: bad chatbot experiences. But, what can you do as a company to avoid…
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Posted inChatbots, Customer experience
What is Conversation Design?
Posted inChatbots Customer experience Language Magazine

What is Conversation Design?

Conversation design focuses on teaching virtual assistants to interact with humans in a more natural way. Why…
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Posted inChatbots, Customer experience, Language, Magazine
Returns in E-Commerce are a Huge Problem: Here’s How Chatbots Can Help You Solve it!  
Posted inBusiness Chatbots Customer experience

Returns in E-Commerce are a Huge Problem: Here’s How Chatbots Can Help You Solve it!  

If you are running an e-commerce business, you are most likely struggling with a high number of…
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Posted inBusiness, Chatbots, Customer experience
chatbot human collaboration
Posted inBusiness Chatbots Customer experience

Will chatbots replace humans? No, but they’ll need to know how to work together!

AI-powered virtual assistants can answer up to 80 percent of FAQs successfully, cut customer service costs by…
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Posted inBusiness, Chatbots, Customer experience
multilingual chatbots, Benelux, Belgium, Netherlands, France, Luxemburg
Posted inBusiness Chatbots Customer experience

How Benelux companies benefit from multilingual chatbots

In diverse linguistic settings, such as the Benelux region, companies can greatly benefit from multilingual chatbots. Here's…
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Posted inBusiness, Chatbots, Customer experience
AI chatbots customer service
Posted inAI Chatbots Customer experience

AI Chatbots in Customer Service: Everything You Need to Know

AI chatbots in customer service can significantly help grow your business. Data shows that companies that use…
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Posted inAI, Chatbots, Customer experience
Intermarche Chatlayer
Posted inChatbots Customer experience

How French Supermarket Chain Intermarché Turned Grocery Shopping from Chore to Fun with a Chatbot

Yes, grocery shopping can really be a lot of fun! The French supermarket chain, Intermarché, managed to…
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Posted inChatbots, Customer experience
More conversations more customers more bots
Posted inAI Chatbots Company Customer experience

More Conversions, Happier Customers: These 9 Companies Use AI Chatbots Successfully

87% higher conversion rate, 70% service cost reduction, 91% satisfaction rate: conversational AI chatbots can have a…
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Posted inAI, Chatbots, Company, Customer experience
Customer communication header
Posted inBusiness Chatbots Company Customer experience

Your current customer communication is hurting your business, here’s why!

Customer communication is more important than ever. Unfortunately, a lot of companies are not able to engage…
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Posted inBusiness, Chatbots, Company, Customer experience
Posted inAI Customer experience NLP

Customer Service Chatbots: What you need to know

Driven by the shift to digital in the past couple of years, companies are dealing with a…
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Posted inAI, Customer experience, NLP

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NETHERLANDS

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1018 VN Amsterdam, NL

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#16-03 Keppel Bay Tower

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