Posted inChatbots Customer experience 4 Strategies for Building Bots that Don’t Suck We've all had them: bad chatbot experiences. But, what can you do as a company to avoid… Posted inChatbots, Customer experience
Posted inChatbots Customer experience Language Magazine What is Conversation Design? Conversation design focuses on teaching virtual assistants to interact with humans in a more natural way. Why… Posted inChatbots, Customer experience, Language, Magazine
Posted inBusiness Chatbots Customer experience Returns in E-Commerce are a Huge Problem: Here’s How Chatbots Can Help You Solve it! If you are running an e-commerce business, you are most likely struggling with a high number of… Posted inBusiness, Chatbots, Customer experience
Posted inBusiness Chatbots Customer experience Will chatbots replace humans? No, but they’ll need to know how to work together! AI-powered virtual assistants can answer up to 80 percent of FAQs successfully, cut customer service costs by… Posted inBusiness, Chatbots, Customer experience
Posted inBusiness Chatbots Customer experience How Benelux companies benefit from multilingual chatbots In diverse linguistic settings, such as the Benelux region, companies can greatly benefit from multilingual chatbots. Here's… Posted inBusiness, Chatbots, Customer experience
Posted inAI Chatbots Customer experience AI Chatbots in Customer Service: Everything You Need to Know AI chatbots in customer service can significantly help grow your business. Data shows that companies that use… Posted inAI, Chatbots, Customer experience
Posted inChatbots Customer experience How French Supermarket Chain Intermarché Turned Grocery Shopping from Chore to Fun with a Chatbot Yes, grocery shopping can really be a lot of fun! The French supermarket chain, Intermarché, managed to… Posted inChatbots, Customer experience
Posted inAI Chatbots Company Customer experience More Conversions, Happier Customers: These 9 Companies Use AI Chatbots Successfully 87% higher conversion rate, 70% service cost reduction, 91% satisfaction rate: conversational AI chatbots can have a… Posted inAI, Chatbots, Company, Customer experience
Posted inBusiness Chatbots Company Customer experience Your current customer communication is hurting your business, here’s why! Customer communication is more important than ever. Unfortunately, a lot of companies are not able to engage… Posted inBusiness, Chatbots, Company, Customer experience
Posted inAI Customer experience NLP Customer Service Chatbots: What you need to know Driven by the shift to digital in the past couple of years, companies are dealing with a… Posted inAI, Customer experience, NLP