What is GPT-3, and what does it mean for Conversational AI?
There is a lot of buzz around a new technology with three letters and one number: GPT-3!…
Conversational AI Fest: These Are the Top 6 Conversational AI Trends for 2023
What are the biggest trends in conversational AI right now, and how can businesses benefit? These were…
Chatbots in the Benelux Region: Statistics, Usage, and Trends
How widespread is the use of chatbots in Belgium, the Netherlands, and Luxembourg? What are the most…
What is Conversational AI, and how does it work?
Conversational AI enables computers and humans to interact more naturally. In this guide, we take a closer…
Posted inAI Chatbots Customer experience
AI Chatbots in Customer Service: Everything You Need to Know
AI chatbots in customer service can significantly help grow your business. Data shows that companies that use…
Chatbot vs. Conversational AI: What’s the Difference?
What’s the difference between a chatbot and conversational AI? This question causes a lot of confusion because…
Google’s LaMDA engineer got it wrong—and that is exactly what was meant to happen
An engineer has recently claimed that LaMDA, a Google conversational AI technology, has become sentient. The statements…
Posted inAI Chatbots Company Customer experience
More Conversions, Happier Customers: These 9 Companies Use AI Chatbots Successfully
87% higher conversion rate, 70% service cost reduction, 91% satisfaction rate: conversational AI chatbots can have a…
Voice bot vs. chatbot: What’s the difference, and why does it matter?
What’s a voice bot, and how is it different from a chatbot? In the following, we explore…
Speaking human: Why linguistics is so important for a conversational AI bot
Banks use them, so do restaurants—and even governments: chatbots are becoming more popular. And while we know…