Voice bot vs. chatbot: What’s the difference, and why does it matter?
What’s a voice bot, and how is it different from a chatbot? In the following, we explore…
You have to use these 12 Telegram bots in 2022
Telegram is the messaging app on the rise in 2022. Especially regarding the use of chatbots, the messaging app…
Speaking human: Why linguistics is so important for a conversational AI bot
Banks use them, so do restaurants—and even governments: chatbots are becoming more popular. And while we know…
NLP Chatbot: The Game Changer for Your Business
NLP, chatbots, AI... you have probably heard all these words before, and then immediately discarded them. Too…
Design the perfect chatbot for your company… in just 7 steps!
Helpful, engaging, successful and even funny? No, that’s not too much to ask of a chatbot! And…
Online Food Delivery in Brazil: How Chatbots and Messengers Drive the Booming Business
The online food delivery industry in Brazil is booming! From small restaurants to large delivery platforms: food…
Posted inChatbots
Chatbot trends 2022: 5 Key Insights Into Really Growing Your Business
What are the biggest chatbot trends for 2022? What do businesses need to know right now about…
Advantages of Conversation Design: Turn Awkward Conversations into Engaging Interaction
For businesses, chat interfaces, such as chatbots, are extremely useful. They can help customers 24/7, solve issues…
How Chatlayers’ Conversational AI makes Sinch stand out in the CPaaS market
You feel for your customers when they contact a company and talk to a different person each…
Posted inAI Customer experience NLP
Customer Service Chatbots: What you need to know
Driven by the shift to digital in the past couple of years, companies are dealing with a…