What is Conversational AI, and how does it work?
Conversational AI enables computers and humans to interact more naturally. In this guide, we take a closer…
How Chatbots Are Driving Changes in Urban Mobility
More bikes, fewer cars, smarter vehicles: people are changing the ways they are moving around cities—and chatbots…
5 Ways in Which Chatbots Can Help E-Mobility Companies
Soaring demand, disrupted supply chains, and a growing number of customer queries: e-mobility companies are struggling to…
Chatbot Trends: How European E-Bike Providers Use Chatbots to Grow Their Business
While the e-bike market is booming in Europe; providers are struggling to keep up with the increased…
Posted inBusiness Chatbots Customer experience
Will chatbots replace humans? No, but they’ll need to know how to work together!
AI-powered virtual assistants can answer up to 80 percent of FAQs successfully, cut customer service costs by…
Posted inBusiness Chatbots Customer experience
How Benelux companies benefit from multilingual chatbots
In diverse linguistic settings, such as the Benelux region, companies can greatly benefit from multilingual chatbots. Here's…
Posted inAI Chatbots Customer experience
AI Chatbots in Customer Service: Everything You Need to Know
AI chatbots in customer service can significantly help grow your business. Data shows that companies that use…
Posted inChatbots Customer experience
How French Supermarket Chain Intermarché Turned Grocery Shopping from Chore to Fun with a Chatbot
Yes, grocery shopping can really be a lot of fun! The French supermarket chain, Intermarché, managed to…
Chatbot vs. Conversational AI: What’s the Difference?
What’s the difference between a chatbot and conversational AI? This question causes a lot of confusion because…
Google’s LaMDA engineer got it wrong—and that is exactly what was meant to happen
An engineer has recently claimed that LaMDA, a Google conversational AI technology, has become sentient. The statements…