Google’s LaMDA engineer got it wrong—and that is exactly what was meant to happen
An engineer has recently claimed that LaMDA, a Google conversational AI technology, has become sentient. The statements…
Posted inAI Customer experience News Product
Our future of Conversational AI and intelligent chatbots
AI chatbot, virtual assistant, voice bot, or WhatsApp chatbot - the variety of automation in communication is…
Chatlayer Achieves ISO 27001
The Most Widely-recognized Information Security Certification Has Been Awarded to Chatlayer for its Chat- and Voice-bot platform…
Posted inBusiness Customer experience
How to boost your Customer Experience – Part 2
The travel restrictions and national lockdowns put in place to contain COVID-19 have disrupted the business models…
Posted inAI Business Customer experience
How to boost your Customer Experience
Consumers of every age are more active online than ever. To maintain the loyalty of their customers,…
Order pizza through chatbots? Now you can, with Chatlayer!
Our launch of composite entities is ground-breaking news for chatbots! Why so? Thanks to this new feature, users can now present even more complex requests to bots and get the exact thing they asked for.
Posted inAI
How AI can supercharge your customer service
Knowing and understanding customer needs is at the center of every successful business, whether you sell directly to individuals or other businesses. But these days, it’s not enough to meet your customer’s needs. They want to be dazzled.
Why 95% of companies need chatbots
How can human support agents help their customers 24/7 while avoiding long queues and quickly answering millions…